Parcelforce

I know I can be a miserable bastard at times but I really have been given something to complain about this week. PARCELFORCE. What a sodding shower they are. In the past, Amanda has bought some books through Amazon, missed the delivery and arranged to pick them up from her local post office. On that occasion, they just left them outside the post office on the side of the road. Luckily, the bloke at the post office noticed and brought them in. It's rather stupid then, to expect that they would have improved in any way. I've just ordered something off t'interweb for delivery and sadly, Parcelforce are the couriers of choice for this particular site. So having paid £7.99 for next day "super fast delivery" "guaranteed within 24 hours" (their quotes, not mine), I am sitting here three days later still waiting for the bastard thing to be delivered. Customer services don't care, their phone numbers are all conveniently 0870 numbers which keep you in a queue for at least 15 minutes and are closed at weekends. I have been told by the local depot that they're backed up with deliveries they can't handle and when they don't deliver on time, they just leave it on the van overnight until it is. The bloke who's driving the van with my parcel on must have shit loads of items if he's not managed to deliver it so far. Either that or he's nicked it. Oh well, we'll wait and see what comes of this and if they give me a refund for their being so utterly useless. The doorbell just rang then and I was lifted with anticipation that it might be my parcel...........no, it was just another bloody chugger asking for money. Bollocks.